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Complaints and Suggestions

 
This page has been automatically translated from English. MSDH has not reviewed this translation and is not responsible for any inaccuracies.

General Complaints

You can write to us with a suggestion or complaint about any of our services, or about facilities that we regulate, such as restaurants or child care centers, by sending e-mail to web@HealthyMS.com.

Write to us

Please include as many details as possible, including the location, date and time of a problem, when you write to us.

Complaints/Suggestions for Specific Areas

You may get quicker results by contacting specific areas directly about a complaint or problem.

What Agency is Right for Your Complaint?

Certain complaints are handled better by other agencies. Check this list before you file a complaint.

ConcernState AgencyContact
Neglect or mistreatment: A vulnerable adult, such as an elderly family member, is being neglected or mistreated: not receiving medical treatment, suffering poor hygiene or living conditions, in a facility not licensed by MSDH.Mississippi Department of Human Services — Adult Protective Services844-437-6282
Financial fraud: A vulnerable person’s money is being taken, or their finances are being misused.Mississippi Attorney General800-852-8341
Medicaid or Medicare fraudMississippi Division of Medicaid800-880-5920 or 601-576-4162
Complaints against doctors or medical clinicsMississippi Board of Medical Licensure601-987-3079
Complaints against nurses
(complaints about nurse aides are handled by MSDH, though)
Mississippi Board of Nursing601-957-6300
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Last reviewed on Oct 23, 2018
Mississippi State Department of Health 570 East Woodrow Wilson Dr Jackson, MS 39216 866-HLTHY4U web@HealthyMS.com

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