Which Agency is Right for Your Complaint?
Certain complaints are handled better by other agencies. Check this list before you file a complaint.
Food stamps and economic assistance:
Contact: Mississippi Department of Human Services
E-mail: ea.customerservice@mdhs.ms.govNeglect or mistreatment: A vulnerable adult, such as an elderly family member, is being neglected or mistreated: not receiving medical treatment, suffering poor hygiene or living conditions, in a facility not licensed by MSDH.
Contact: Mississippi Department of Human Services — Adult Protective Services, 844-437-6282Financial fraud: A vulnerable person’s money is being taken, or their finances are being misused.
Contact: Mississippi Attorney General, 800-852-8341Medicaid or Medicare fraud
Contact: Mississippi Division of Medicaid, 800-880-5920 or 601-576-4162Complaints about drug/alcohol treatment or mental health centers
Contact: Mississippi Department of Mental Health, 601-359-6298 or 1-877-210-8513Complaints against doctors or medical clinics
Contact: Mississippi Board of Medical Licensure, 601-987-3079Complaints against nurses
(complaints about nurse aides are handled by MSDH, though)
Contact: Mississippi Board of Nursing, 601-957-6300
Complaints Handled by MSDH
- Restaurants and Food Facilities
Send e-mail to food@msdh.ms.gov, or
file a food facility complaint online Note: Use the search form to find a facility, then click its ID to enter information. - Child Care Facilities
File a complaint online, by e-mail or by phone - Drinking Water
Report problems with your public drinking water supply to 601-576-7518. - On-Site Wastewater
Make an on-site wastewater complaint - Nursing homes, personal care homes, and other health or care facilities
1-800-227-7308 (M-F, 8 a.m. - 5 p.m.)
Make a complaint online about a licensed facility - WIC Nutritional Program
Make a complaint or suggestion for WIC - Office Against Interpersonal Violence (OAIV)
Make a complaint about discrimination by the OAIV or its subgrantees
Other Complaints or Suggestions
You can write to us with a suggestion or complaint about any of our services, or about facilities that we regulate, such as restaurants or child care centers, by sending e-mail to web@HealthyMS.com.
Please include as many details as possible, including the location, date and time of a problem, when you write to us.
