Make a Health Facility Complaint

Complaints concerning nursing homes, personal care homes, or other health and care facility that we license.
This page has been automatically translated from English. MSDH has not reviewed this translation and is not responsible for any inaccuracies.

You may file a complaint on-line or by phone against a facility or program licensed by MSDH if you believe you received poor quality care.

What Agency is Right for Your Complaint?

Certain complaints are handled better by other agencies. If your problem concerns a mistreatment of an adult outside of a care facility, financial fraud, Medicaid or Medicare, a physician, nurse or medical clinic, please see our list of other agencies to contact.

File a Complaint with MSDH

If you would prefer to make a complaint by phone, call 800-227-7308 weekdays between 8 a.m. and 5 p.m.

Please include as much information as possible on the form below. The response and timing of any investigation by Mississippi State Department of Health (MSDH) will be based upon the information you provide.

If you wish to remain completely anonymous do not complete the section "Who Is Filing This Complaint?". You may choose to remain completely anonymous. If you do, however, MSDH will not be able to contact you to obtain additional information or notify you of the results of the investigation.

Online Complaint Form


Who is filing this complaint? (Optional)


What facility is this complaint about?

Tip: Find the address of a facility and other information in our Health Facilities Directory.
View the Directory now

What patient or resident does this involve?


What is your complaint?


Did you report it?

No one
Board of Nursing
Attorney General's office
Department of Medicaid
Ombudsman
Other

What needs to be done?

Last reviewed on May 9, 2023 request edits
Mississippi State Department of Health 570 East Woodrow Wilson Dr Jackson, MS 39216 866‑HLTHY4U Contact and information

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