Mississippi State Department of Health

Complaints and Suggestions

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Which Agency is Right for Your Complaint?

Certain complaints are handled better by other agencies. Check this list before you file a complaint.

Food stamps and economic assistance

Neglect or mistreatment

A vulnerable adult, such as an elderly family member, is being neglected or mistreated: not receiving medical treatment, suffering poor hygiene or living conditions, in a facility not licensed by MSDH.

Financial fraud

A vulnerable person’s money is being taken, or their finances are being misused.

Medicaid or Medicare fraud

Complaints about drug/alcohol treatment or mental health centers

Complaints against doctors or medical clinics

Complaints against nurses

Complaints Handled by MSDH

Restaurants and Food Facilities

Child Care Facilities

Drinking Water

On-Site Wastewater

Nursing homes, personal care homes, and other health or care facilities

WIC Nutritional Program

Office Against Interpersonal Violence (OAIV)

Other Complaints or Suggestions

You can write to us with a suggestion or complaint about any of our services, or about facilities that we regulate, such as restaurants or child care centers, by sending e-mail to web@HealthyMS.com.

Please include as many details as possible, including the location, date and time of a problem, when you write to us.

Links referenced
Mississippi Department of Human Services    http://www.mdhs.ms.gov/
ea.customerservice@mdhs.ms.gov    mailto:ea.customerservice@mdhs.ms.gov
Mississippi Department of Human Services — Adult Protective Services    http://www.mdhs.ms.gov/adults-seniors/adult-protective-services/
Mississippi Attorney General    http://www.ago.state.ms.us/forms/complaint-form/
Mississippi Division of Medicaid    https://medicaid.ms.gov/contact/report-fraud-and-abuse/
Mississippi Department of Mental Health    https://www.dmh.ms.gov/help/
Mississippi Board of Medical Licensure    https://www.msbml.ms.gov/Complaints
Mississippi Board of Nursing    https://www.msbn.ms.gov/investigation/file-complaint
File a food facility complaint online    http://msdh.ms.gov/food/ComplaintSearch.aspx
File a complaint online, by e-mail or by phone    http://msdh.ms.gov/msdhsite/index.cfm/30,0,183,787,html
Make an on-site wastewater complaint    http://msdh.ms.gov/msdhsite/index.cfm/30,0,78,html
Make a complaint online about a licensed facility    http://msdh.ms.gov/msdhsite/index.cfm/30,0,83,787,html
Tell us about your WIC experience    https://www.surveymonkey.com/r/MSWICparticipant
File a discrimination complaint with the USDA    https://www.usda.gov/sites/default/files/documents/Complain_combined_6_8_12_508.pdf
Make a complaint about discrimination by the OAIV or its subgrantees    http://msdh.ms.gov/msdhsite/index.cfm/44,0,388,827,html

Find this page at http://msdh.ms.gov/msdhsite/index.cfm/index.cfm

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